Acceptance of Terms

By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications.

Services Overview

True Care Billing provides medical billing, credentialing, RCM solutions, consulting, and support services for healthcare providers and organizations. All services are subject to separate service agreements or contracts.

SMS Communication Consent

By submitting any form on our website or by providing your phone number, you expressly consent to receive SMS/text messages from True Care Billing for the following purposes:

• Service updates

• Account notifications

• Appointment scheduling & reminders

• Support and follow-up

• Educational or industry updates

• Promotional and marketing messages

Message frequency varies. Message & data rates may apply. Consent is NOT a condition of purchase.

SMS Opt-Out Instructions

You may cancel the SMS service at any time. To stop receiving messages: Text “STOP”

After you send “STOP,” you will receive one final confirmation message stating that you have been unsubscribed. After this, you will no longer receive text messages from True Care Billing.

Rejoining Instructions

To rejoin the SMS program after unsubscribing:

Submit any form on our website again
or Text “START” or “UNSTOP” (based on your carrier)

Once you opt in again, messages will resume.

Help Instructions

If you need assistance with the messaging program:

Text “HELP” or contact us at:
support@truecarebilling.com
Toll Free: +1 866-869-8783
Whatsapp 904-625-0933

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Message & Data Rates Disclosure

Message and data rates may apply for:

• Messages sent to you by True Care Billing

• Messages you send to us

For questions about your text or data plan, contact your wireless provider.

Privacy Policy Link

For privacy-related inquiries, please refer to our full Privacy Policy:
https://truecarebilling.com/privacy

True Care Billing maintains messaging practices consistent with:

• CTIA Short Code Monitoring Handbook

• Industry-recognized compliance standards

• Carrier regulations

• HighLevel acceptable messaging policies

We do not send prohibited or sensitive content.
We follow all A2P regulations to prevent violations and Sev-0 penalties.

This SMS program is operated in compliance with:

• Applicable federal and state laws

• Mobile messaging regulations

• Carrier guidelines

• Data protection requirements

You agree to use this service lawfully and responsibly.

Your use of the True Care Billing website signifies acceptance of all Terms, including all updates and revisions.

User Responsibilities

You agree to:

• Provide accurate, updated information

• Maintain confidentiality of login credentials

• Use our site for lawful purposes only

• Not misuse or interfere with any website functionality

Payments & Billing

All services are billed according to the terms of your service contract. Late payments may incur additional fees as outlined in your agreement.

Intellectual Property

All content, branding, documents, and materials on this website belong to True Care Billing and may not be copied, reproduced, or redistributed without written permission.

Limitation of Liability

True Care Billing is not responsible for:

• Technical issues beyond our control

• Data loss due to third-party systems

• Damages resulting from misuse of our website or communications

Your use of our website is “as is” and “as available.”

Updates to Terms

We may update these Terms occasionally. Continued use of our website signifies acceptance of all changes.