This Privacy Policy explains how True Care Billing www.truecarebilling.com collects, uses, and protects your information.

1. Information We Collect

We may collect:

• Name

• Phone number

• Email address

• Medical practice information

• Form submission details

• Website usage analytics

We collect this information only when voluntarily provided by you.

2. How We Use Your Information

Your information is used solely for:

• Providing services requested

• Supporting client communication

• Appointment reminders

• Educational and informational updates

• SMS notifications (only if opted in)

• Improving our operational performance

3. Mobile/SMS Privacy Requirements 

True Care Billing adheres to strict mobile privacy rules:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Information sharing to subcontractors strictly for support services — such as SMS delivery, customer service, or platform operations — is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except technical providers necessary to deliver text messaging services.

4. SMS/Text Messaging Practices

By providing your phone number, you agree to receive SMS messages from True Care Billing regarding:

• Service updates

• Reminders

• Informational content

• Support communication

• Optional promotional content

Message frequency varies. Message & data rates may apply.

You can opt out anytime by replying STOP.

5. Data Protection

We utilize secure technologies to protect all information we collect.
While we implement strong safety protocols, no digital system is immune to risks.

6. Cookies & Tracking

We may use cookies to improve website performance and user experience.
We do not use cookies to sell or transfer user data for marketing.

7. User Rights

You may request:

• Access to your data

• Corrections

• Deletion

Contact us at:
support@truecarebilling.com

8. Policy Updates

This policy may be updated periodically. Continued use of the website constitutes acceptance of updated terms.